Immediate help

If you are in mental distress, call the 24-hour crisis lines for free, some of which also work by chat or email.

Crisis helplines

• Psychological First Aid Line: +420 116 123 (NONSTOP and free of charge)

• Bohnice Crisis Centre Helpline: +420 284 016 666 (NONSTOP and free of charge)

Unfortunately, the possibility to speak English is not guaranteed! But very often there is someone who speaks English well enough, so it is worth trying.

If you are experiencing an acute psychological crisis and calling is not enough, you can visit a crisis centre in person. A psychologist and a psychiatrist are available on site.

Crisis centres

• The Bohnice Crisis Intervention Centre: + 420 284 016 110, address: Ústavní 91, Prague 8, 181 02

This centre provides its services mainly in Czech, but often the staff can also speak English. However, it is better to call in advance and see if someone who speaks English is on duty.

• Diakonie SOS Centre – Daytime Crisis Service: make an appointment via sos@diakonie-praha.cz
  Address: Varšavská 37, Prague 2

The centre is open from Monday to Friday from 9 AM to 8 PM.

In case of injury, acute medical condition, emergency or other life and health threatening situation, call the Emergency Line (112) or the Emergency Medical Service (155).
To report a crime or in an emergency you can call the Czech Police (158).